Zapier
AI-powered automation platform connecting 7,000+ apps with no-code workflows, AI Copilot for building automations, and AI-driven agents.
by Zapier · Founded 2011
Overview
Zapier has been the backbone of no-code automation for over a decade, and the addition of AI has made it significantly more powerful and accessible. The core value proposition remains simple: connect apps that don't talk to each other and automate the workflows between them. New lead in your CRM? Automatically create a task in your project manager, send a Slack notification, and add them to your email sequence. Zapier has done this longer and with more integrations than anyone else — 7,000+ apps and counting.
The AI layer, introduced over the past two years, addresses Zapier's biggest historical weakness: the learning curve. AI Copilot lets you describe a workflow in plain English — "when someone fills out my Typeform, add them to my Mailchimp list and ping me on Slack" — and it builds the entire Zap for you. For simple automations, this works remarkably well. For complex multi-step workflows, it gets you 80% there and you fine-tune the rest.
The pricing is task-based, which means costs scale with usage. The free plan (100 tasks/month, 5 Zaps) is enough to automate a couple of simple workflows. Professional at $29.99/mo monthly ($19.99 annual) is where most small businesses start, with 750 tasks and unlimited Zaps. The main gotcha is that AI Agents ($20/mo add-on) and Chatbots ($20/mo add-on) are separate from the core plans — if you want the full AI suite, budget accordingly. For businesses that live across multiple SaaS tools, Zapier remains the glue that holds everything together.
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Key Features
Integrations
Pros & Cons
Pros
- 7,000+ app integrations — connects virtually everything
- AI Copilot builds automations from plain English
- No-code workflow builder
- Free plan with 100 tasks/month
- Reliable and battle-tested (millions of users)
- Zapier Tables and Interfaces for data management
Cons
- Gets expensive at scale (task-based pricing)
- Complex workflows have a learning curve
- AI Agents and Chatbots are separate paid add-ons
- Free plan limited to 5 Zaps
- 15-minute polling intervals on free plan
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Pricing
- •100 tasks/month
- •5 Zaps
- •15-min polling
- •AI Copilot (limited)
$19.99/mo billed annually
- •750 tasks/month
- •Unlimited Zaps
- •2-min polling
- •AI Copilot unlimited
$69/mo billed annually
- •2,000 tasks/month
- •Unlimited users
- •Shared workspace
- •Shared app connections
- •Custom task volume
- •Advanced admin & security
- •SAML SSO
- •Dedicated support
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